CHEP Canada Challenge Prioritization Matrix
Instructions: Rate each challenge from 1-5 for each criteria. The system will automatically calculate totals and rank challenges. Focus your retreat on the top 3 scored challenges.
| Challenge Area | Importance (1-5) |
Urgency (1-5) |
Ease (1-5) |
Impact (1-5) |
Total Score | Rank |
|---|---|---|---|---|---|---|
| 1. Retail Strategy Approaches (Disrupt the Model – Industry integrity, friction mediation, alignment) |
0 | – | ||||
| 2. Customer Experience & Audit Impact (Cares for Customer – Centralization, automation, SLA management) |
0 | – | ||||
| 3. Loblaws 100 (FTR w/ Biggest Retailer) (Delivers for Brambles – Loss reduction, behavior change, surcharge strategy) |
0 | – | ||||
| 4. Governance & Industry Relations (Disrupt Model – Code of Conduct, FHCP strategy, retailer accountability) |
0 | – | ||||
| 5. Volume & Revenue Growth (RGM) & Pricing (Delivers for BXB – LEK study, pricing architecture, major renewals) |
0 | – | ||||
| 6. Supply Chain & Operational Readiness (Cares for Customer – Growth support, scalability, IPEP commitment) |
0 | – | ||||
| 7. Marketing & Product Commercialization (Disrupt Model – Budget constraints, brand awareness, ESG value) |
0 | – | ||||
| 8. HR & Talent Development (Inspires People – Succession planning, L&D, retention, pipeline development) |
0 | – |




