Business Challenge Matrix

 

 

CHEP Canada Challenge Prioritization Matrix

Instructions: Rate each challenge from 1-5 for each criteria. The system will automatically calculate totals and rank challenges. Focus your retreat on the top 3 scored challenges.

IMPORTANCE

5: Critical to business success
4: Very important
3: Moderately important
2: Somewhat important
1: Nice to have

URGENCY

5: Needs immediate attention
4: Within 3 months
3: Within 6 months
2: Within 12 months
1: No specific timeline

EASE

5: Very easy to implement
4: Moderately easy
3: Average difficulty
2: Difficult
1: Very difficult

IMPACT

5: Transformational impact
4: Significant positive impact
3: Moderate impact
2: Limited impact
1: Minimal impact

Challenge Area Importance
(1-5)
Urgency
(1-5)
Ease
(1-5)
Impact
(1-5)
Total Score Rank
1. Retail Strategy Approaches
(Disrupt the Model – Industry integrity, friction mediation, alignment)
0
2. Customer Experience & Audit Impact
(Cares for Customer – Centralization, automation, SLA management)
0
3. Loblaws 100 (FTR w/ Biggest Retailer)
(Delivers for Brambles – Loss reduction, behavior change, surcharge strategy)
0
4. Governance & Industry Relations
(Disrupt Model – Code of Conduct, FHCP strategy, retailer accountability)
0
5. Volume & Revenue Growth (RGM) & Pricing
(Delivers for BXB – LEK study, pricing architecture, major renewals)
0
6. Supply Chain & Operational Readiness
(Cares for Customer – Growth support, scalability, IPEP commitment)
0
7. Marketing & Product Commercialization
(Disrupt Model – Budget constraints, brand awareness, ESG value)
0
8. HR & Talent Development
(Inspires People – Succession planning, L&D, retention, pipeline development)
0


🎯 Top 3 Challenges for Leadership Retreat Focus: